TERMS AND CONDITIONS
Last Updated: 10th October 2026
Article 1: Definitions
1.1 Proyecto Peru Centre S.A.C. for language courses, Proyecto Peru Internships in Cusco for internship placements in Peru and Proyecto Peru Travel Agency for all other services like accommodation, volunteer work in Peru and tours. Proyecto Peru is responsible for the execution of the agreement. Proyecto Peru has its office at Arcopata 466-a, Cusco, Peru.
1.2 The student is the person or client who comes to an agreement with Proyecto Peru.
1.3 The beginning of the program is the first day of lessons, accommodation, volunteer work, internship placement, tour or the day of the airport pick-up in Cusco: depending which is first.
Article 2: Language Courses and Program Activities
2.1 Unless otherwise agreed, the first day of the language course is on a Monday and the last day of the course is on a Friday.
2.2 There will be no classes on public holidays.
2.3 Proyecto Peru has the right to determine the timetable of the lessons.
2.4 In case of group lessons, Proyecto Peru holds the right to form the group. Proyecto Peru will make an effort to form a group of students with the same level.
2.5 In case of group lessons, the maximum group size will be 4 students.
2.6 If a student registers for group lessons and Proyecto Peru cannot form a group of students with the same level, there are 2 options:
2.6.1 If the student applied for group lessons of 20 hours per week (4 hours per day), the student will receive an individual course of 15 hours per week (3 hours per day) for the same price.
2.6.2 If the student applied for any other program of group lessons (thus not for 20 hours per week), the student is obliged to do an individual course of the same amount of hours and pay the difference on the first day of classes.
2.7 Examples of free activities running during the language courses are an indication of possible activities. Some activities may not run at all or may be substituted by other activities.
Article 3: Accommodation
3.1 The student is obliged to follow the accommodation rules provided by the school and/or the guest family or apartment owner.
3.2 No overnight guests are allowed. The student is responsible for the acts of all guests (whether premitted or not) at the apartment during the stay.
3.3 Smoking is not allowed in shared apartments.
3.4 Pets are not allowed in shared apartments.
3.5 For registrations received a month or less prior to the beginning of a program, Proyecto Peru does not guarantee the type of accommodation desired and requested by the student because priority is given to those students who have registered further in advance.
3.6 In the event that a student is not satisfied with the assigned accommodation and is rightfully justified in his or her claim, he/she will be allowed one change to another accommodation of the same type.
Article 4: Airport Pickup and Lima Connection
4.1 Proyecto Peru provides Cusco pick-up for a student that books accommodation with Proyecto Peru. The pick-up will be provided in Cusco city on the day that you start your accommodation.
4.2 The student is obliged to inform Proyecto Peru of the details of the flight/bus of arrival to Cusco and to Lima if using the Lima Connection Service at least 5 days in advance. Proyecto Peru will not be able to arrange the airport pickup, if a student sends incomplete information or sends the information too late or if there are last-minute changes.
Article 5: Cancellation of Volunteering, Internships, Accommodation and Language Classes
5.1 Notice of cancellation must be made in writing by the participant or legal guardian of the participant.
5.2 Where notice of cancellation is given more than 30 days before the beginning of the service the full amount will be refunded minus any bank transfer fees incurred
5.3 Where notice of cancellation is received less 30 days before the beginning of the service, but before the first day the participant will receive a credit note for the full paid amount minus a $50 USD administration fee
5.4 Where notice of cancellation is received after the beginning of the participant’s program a credit note will be issued for the unused portion of the program minus a $50 USD administration fee and any additional costs already incurred, such as volunteer or internship program donations.
Article 6: Cancellation of Tours
6.1 No refunds are available for tours
Article 7: Credit Notes
7.1 Credit notes are valid for the purchase of any service offered by Proyecto Peru
7.2 Credit notes may not be exchanged for any currency
7.3 Credits notes are transferable and may be used to purchase or part-purchase programs for other participants
7.4 Credit notes expire 12 months after the date of issue and cease to hold any value
Article 8: Cancellation and Modifications by Proyecto Peru
8.1 Proyecto Peru reserves the right to cancel or modify any program due to circumstances that make it impossible to complete with the students program or to guarantee the safety of our staff or the safety of the student (like war, natural disasters and strikes).
8.2 The agreement is dissolved by notice of cancellation. Proyecto Peru will offer an alternative course similar to the cancelled course for the same price. If this offer is not accepted, then Proyecto Peru will return the total payment received by Proyecto Peru (total payment minus costs for international money transfer).
8.3 Proyecto Peru is not responsible for delays or cancellations of flights or from any other means of transport that influence the further program of a student. A student arriving after the beginning of a program will not be refunded for any unused portion.
Article 9: Volunteer and Internship Projects
9.1 Working hours are set by the internship or volunteer organization, in agreement with the intern / volunteer, in accordance with the requirements of normal business or as demanded by special situations and circumstances. Interns / volunteers will support the internship / volunteer organization, which shall set out the duties and responsibilities of the interns / volunteers and will respect and follow the rules of the organization.
9.2 The volunteer / intern is responsible for the possession of the correct travel documents, tickets, insurances and any required vaccinations.
9.3 The volunteer / intern is responsible for transportation from the accommodation to the volunteer project or internship organization and vice versa.
9.4 The volunteer / intern understands that Proyecto Peru cannot guarantee a specific placement or exact start date but will make every effort to meet this requests.
9.5 The volunteer / intern will be placed with a volunteer or internship organisation. In the event of problems, the volunteer / intern agrees to communicate immediately with the coordinator within the volunteer or internship organization as well as with Proyecto Peru. With any concerns or issues with the placement, the volunteer or intern will contact Proyecto Peru immediately.
9.6 If the volunteer / intern does not meet the expectations of the placement and loses the placement, Proyecto Peru is not responsible for finding another placement.
9.7 Holidays and days off must be planned in advance in agreement with the volunteer or internship organization of the placement.
9.8 In the event that the volunteer / intern leaves the placement prior to the agreed end date, no refund of fees or costs will be given.
9.9 Proyecto Peru reserves the right to cancel or modify any volunteer or internship program and placement due to circumstances that make it impossible to complete the volunteer / internship program. If the agreed internship or volunteer placement can not be offered due to changed circumstances, Proyecto Peru will make every effort to find an alternative placement.
Article 10: Documents
10.1 The student is responsible for having the correct documents, visa and insurance.
10.2 In case a student needs a document confirming the acceptance into the course for a visa application, this document can only be issued by Proyecto Peru if the application form has been received and the total payment for the program has been made in advance.
10.3 In case the visa application fails, we will refund the total payment received (total payment minus costs for international money transfer), minus a $ 100 USD administration fee to the students bank account. The refund will only be made when Proyecto Peru receives a written notice by the student of the failure of the visa application at least 15 days prior to the start of the course and only when Proyecto Peru receives a copy of the official letter of visa denial from the embassy or consul where the student has applied.
Article 11: Privacy
11.1 Proyecto Peru does not sell your personal information to third parties.
11.2 Proyecto Peru may take promotional photographs and video footage of students. If students do not wish to participate, Proyecto Peru will respect their wishes.
11.3 Proyecto Peru may occasionally send news, such as information on our current events, special events happening during your stay, promotions etc. to your provided email address. If students do not wish to receive any email, Proyecto Peru will respect their wishes.
11.4 Students can be used as a reference for future students, Proyecto Peru may provide your name and email address to students that are interested and asking for a reference for example for a certain intern or volunteer placement that you participated in. If students do not wish to receive any email, Proyecto Peru will respect their wishes.
Article 12: Liability
12.1 The student is responsible for damage caused by illicit behavior.
12.2 The student who causes trouble in a way that heavily influences a proper continuation of the program can be excluded from further continuation of the program by Proyecto Peru. The costs which result from excluding will be accounted for by the student.
12.3 Students are not covered for any illnesses, accidents, loss of personal property (neither at their accommodation nor in or outside the classroom nor in tours nor in activities). Proyecto Peru cannot be held responsible. We recommend our students to take an adequate insurance policy.
12.4 Proyecto Peru can not be held responsible for any loss, damage, delay or injury during the program.
Article 13: Payment
13.1 The total payment consists of the costs of the language course, accommodation, tours, Lima package and any additional services.
13.2 The total payment is based on the prices and exchange rate as known to Proyecto Peru on the day of enrollment.
13.3 Unless mentioned or agreed otherwise, the student is obliged to pay the total sum at least 30 days before the beginning of a program.
13.4 In case Proyecto Peru did not receive the total payment in advance, the program may be suspended or cancelled
13.5 The student must pay for the costs of the international money transfer. Only the net amount received is regarded as the payment.
13.6 In case Proyecto Peru doesn’t receive the payment, Proyecto Peru reserves the right to cancel the reservation or stop the program.
13.7 The prices of Proyecto Peru are in Peruvian Nuevos Soles. Payments are in USD $ according to the current exchange rate.
13.8 Proyecto Peru prefers payment in full at the time of booking, however for packages booked 60 days or more prior to arrival there is the option to secure your booking with a deposit payment. The deposit is a minimum of 40% of the package total, with the remainder due no later than 30 days prior to the first day of your program.
This policy applies to volunteering/internship programs, in-person language classes and accommodation, and excludes online classes and tours/excursions, which must be paid in full at the time of booking.
We reserve the right to withdraw this deposit policy or to not offer deposit payments on any booking for any reason.
Deposit payments follow our standard cancellation and refund policies, which are available on this page.
Any questions pertaining to our deposit and payment policies should be directed to info@proyectoperu.org
Article 14: Final Clause
14.1 The invalidity of certain clauses of the present terms & conditions does not cause the invalidity of the whole terms & conditions.